Sponsored by Deniliquin Pastoral Times 📰

🎉 Congratulations to Murray Irrigation! 🎉

Delivering exceptional customer service across a large organisation is no small feat—but Murray Irrigation continues to set the benchmark through its streamlined Pathways model 🚀. By effectively triaging everything from simple water orders 💧 to more complex enquiries 📊, the organisation ensures both speed ⚡ and consistency ✅.

In 2024/25, an impressive 86% of enquiries were resolved within one business day 🗓️, with clear protocols guiding the rest. Service innovations, like the 30-minute water order notice ⏱️, give users greater flexibility. Enhanced delivery operations achieved a 98.25% delivery rate 🚛 during the busiest season in a decade.

Backed by live data 📈 and a responsive Help Centre 📞, Murray Irrigation continues to combine speed ⚡, clarity 📝, and customer focus ❤️ to deliver exceptional service.

📸 Pictured with Rowan Frazer, Deniliquin Pastoral Times.